1.⁠ ⁠Introduction

MIKOLAS (operating the website mikolas.com, “we”, “us”, “our”) respects your privacy. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and your rights. It applies to data collected via our website, fan portal, event registrations, newsletters, and other online services.

2.⁠ ⁠Controller & Contact

Controller: MIKOLAS / Vivienne Records (or the legal entity operating mikolas.com)
Privacy contact: emilio@viviennerecords.com

3.⁠ ⁠Data We Collect

We may collect:
    •    Contact info: name, email address, postal address (when provided).
    •    Account info: username, password, fan portal profile data.
    •    Event / guestlist info: RSVP info, plus-ones, attendance confirmations.
    •    Payment info: transaction records (we do not store full card data on our servers; payments processed by third parties).
    •    Communications: messages you send us (support, press, booking).
    •    Usage & technical data: IP address, device/browser type, cookies, pages visited, referrer, performance data.
    •    User content: photos, uploads, or messages you post to the fan portal (if any).

4.⁠ ⁠How We Use Your Data

We use data to:
    •    Provide and operate the website, fan portal, and event registration.
    •    Send transactional messages (booking confirmations, guestlist status).
    •    Send marketing/newsletters if you opt in.
    •    Improve the site using analytics and performance monitoring.
    •    Prevent fraud and enforce our terms.
    •    Respond to requests and support inquiries.
    •    Fulfill legal obligations.

5.⁠ ⁠Legal Basis (for EU users)

Where applicable, we process personal data based on:
    •    Your consent (e.g., newsletter sign-up).
    •    Contract performance (e.g., ticketing, guestlist).
    •    Legitimate interests (e.g., fraud prevention, analytics) balanced against your rights.
    •    Legal obligations.

6.⁠ ⁠Cookies & Similar Technologies

We use cookies and similar tech for site functionality, analytics, and marketing. You can manage cookie preferences via the cookie banner or your browser settings. A separate Cookie Policy can be found at /cookie-policy.

7.⁠ ⁠Third-Party Services

We use third-party providers for things like email (Mailing provider), analytics (Google Analytics or alternatives), payment processing (Stripe/PayPal or similar), hosting, and social media integrations. These providers have their own privacy practices. We recommend listing the specific vendors you use in a live policy.

8.⁠ ⁠Fan Portal & Events / Guestlist

When you register for the fan portal, we store your registration data so you can access member features and be added to event guestlists when you RSVP. If events require sharing limited details with venue staff (e.g., name on guestlist), we will only share what’s necessary.

9.⁠ ⁠Marketing Communications

We will send marketing emails only if you consent. You can opt out at any time using the unsubscribe link in emails or by contacting emilio@viviennerecords.com.

10.⁠ ⁠Data Retention

We keep personal data only as long as necessary for the purposes described (e.g., account active, legal obligations, dispute resolution). Retention periods vary by data type — consider adding explicit timelines (e.g., 2 years after last activity for inactive accounts).

11.⁠ ⁠Security

We use reasonable technical and organizational measures to protect your data (encryption, access controls). No internet transmission is 100% secure; we cannot guarantee absolute security.

12.⁠ ⁠Your Rights (EU / GDPR & others)

Depending on your jurisdiction, you may have rights to:
    •    Access your data.
    •    Rectify inaccurate data.
    •    Erase your data (“right to be forgotten”).
    •    Restrict or object to processing.
    •    Data portability.
    •    Withdraw consent (where processing is based on consent).
To exercise rights, contact: emilio@viviennerecords.com. You may also lodge a complaint with your local data protection authority (for EU users, the supervisory authority in your member state).

13.⁠ ⁠International Transfers

Personal data may be transferred to and processed in countries outside your jurisdiction (including non-EU countries). When we do, we apply safeguards (standard contractual clauses, vendor commitments). Contact emilio@viviennerecords.com for details.

14. Changes to this Policy

We may update this policy. We will post the revised policy at /privacy with a new effective date. Significant changes will be communicated where required.

15. How to Contact Us

emilio@viviennerecords.com
Address: 
Vivienne Records
Na Padesatem 37
Praha 10

For privacy requests, include “Privacy Request” in the subject and a clear description of the request.